You can add as many users as you like, so all your front line employees can access the chatbot on their mobile phone
The more documents you add, the more useful the bot becomes
So upload all your training materials, employee handbook, SOPs, manuals and recipes
On our free plan, the chatbot will answer 50 enquires a week, saving you at least 5 hours or 250+ hours a year!
Upload your documents to the Youda knowledge library as pdfs
Either create your users manually or upload a csv with your employees' names and email addresses
Click launch and all your users will get an automated email inviting them to download the Youda app so they can access your chatbot
Yes. We won't use your content for training purposes and all your docuements are held separately from other customers.
All your documents need to be in pdf format, and just so you're aware the bot can sometime struggle to understand information that appears in diagrams, tables or graphs.
It depends on how many documents you want to upload, but it should take about 10-15 minutes.
Yes! The chatbot will automatically match the language of the answer to the language of the question. So if your employee asks a question in Spanish, the bot will automatically translate the answer into Spanish.
No. The chatbot shouldn't hallucinate and make something up. If it can't find the answer it will tell the user it couldn't find an answer and it'll give them the option to forward their question to the account holder by email.
Yes. In the Knowledge Library there's an option to assoicate an external link with a document. If the chatbot uses the material in that document to answer a question it will also include the link in it's answers so users can click through for further information or to access a video.
Yes. Just sign into the Youda WebApp.
The limits reset every week. If you're approaching your limit, you'll get a notification and you can either switch to the paid version of Youda for unlimited questions or refer a friend to earn extra credits.